IEC Healthcare App — Brief for Ata

The client: IEC Abidjan is the leading cancer treatment center in West Africa, combining European medical protocols with local accessibility. They serve two very distinct segments: VIP patients (high-income, private rooms, concierge service) and standard patients (middle class, cost-sensitive, follow-up focused).

The opportunity: No existing app handles cancer patient follow-up in Francophone Africa. IEC wants a mobile app that keeps both segments engaged, improves treatment compliance, and feeds data back to their medical team. For VIP patients, it also becomes a brand loyalty & referral tool.

Our angle: We handle product strategy & growth. The AI voice call layer is a natural fit with our Call Me Maybe infrastructure. You handle backend architecture & mobile.

10 Core Features

VIP Segment

F-01 · VIP

VIP Patient Dashboard

Personalized home screen: treatment timeline, next appointment, assigned doctor, current protocol. Luxury feel — clean, fast, private. Accessible in French and English.

MVP Mobile IEC API

F-02 · VIP

Private VIP Group

Closed community for VIP patients only — moderated by IEC. Peer support, success stories, expert Q&A sessions. Builds brand loyalty and drives referrals. Similar to a private Slack/Circle community embedded in the app.

V2 Chat API

F-03 · VIP

IEC Medical Analytics

Doctor-facing dashboard: aggregated data from the VIP group (medication compliance rates, symptom trends, engagement scores). Helps IEC doctors spot at-risk patients early and justify upsells. GDPR-light, fully anonymized at group level.

V2 Dashboard Analytics

F-04 · VIP

Post-Treatment Loyalty Pipeline

Automated nurturing after treatment ends: recovery anniversary messages, invitations to IEC events, referral prompts to share IEC with family/friends. Turns recovered patients into brand ambassadors.

V2 Push + SMS Automation

Standard Patients

F-05 · ALL

Smart Medication Reminders

Push notification + SMS at the right time, right dose, right drug name. Patient confirms intake with one tap. Missed dose triggers escalation (second reminder → AI call → nurse alert). Core MVP feature — directly improves treatment outcomes and IEC's medical KPIs.

MVP Push + SMS IEC API

F-06 · ALL

AI Voice Call Follow-up

Automated outbound calls for appointment reminders, medication check-ins, and post-treatment follow-up. Natural French voice. Escalates to human nurse if patient reports a concerning symptom. Natural CMM infrastructure fit — same stack we're building for Call Me Maybe.

MVP AI Voice Twilio / Vapi

F-07 · ALL

Pre-Intervention Checklist

Interactive guide delivered 48–72h before each procedure (chemo, radiotherapy, surgery). Step-by-step instructions: what to eat/avoid, what to bring, what to expect. Reduces no-shows and anxiety. Adapts to the type of intervention scheduled.

MVP Push

F-08 · ALL

Post-Intervention Symptom Journal

Daily symptom logging (pain level, nausea, fatigue, etc.) with a simple 1–5 scale. Auto-alert sent to the medical team if a symptom exceeds threshold. Creates a longitudinal health record that feeds into the doctor's dashboard (F-03).

MVP Alert Engine IEC API

F-09 · ALL

Secure Patient–Doctor Messaging

Encrypted async chat between patient and their assigned IEC doctor. Document sharing (lab results, imaging photos). Read receipts. No WhatsApp — keeps sensitive health data within the app. Doctor side can be a simple web dashboard initially.

V2 E2E Encrypt

F-10 · ALL

Cost & Financing Simulator

Estimates the total cost of a treatment path (surgery + chemo + radiotherapy) and surfaces available financing options: mutual insurance, government schemes, NGO grants in Côte d'Ivoire. Converts worried patients into booked appointments by removing the financial uncertainty blocker.

Budget & Timeline

MVP — F-05 to F-08

Budget3–5M FCFA

Dev time8–12 weeks

Testing2 weeks

Total~3 months

Full — All 10 features

Budget8–12M FCFA

Dev time5–7 months

Testing1 month

Total~8 months

Suggested Stack

React Native

iOS + Android (one codebase)

Node.js / FastAPI

Backend API

Supabase

DB + Auth + Realtime

Twilio / Vapi

AI voice calls (F-06)

Firebase / Expo

Push notifications

Claude API

Symptom triage + call scripts

Next Steps

What we need from you

1. Feasibility check — Any red flags on the stack or F-06 voice integration with our CMM infra?

2. Refined estimate — Can you confirm the MVP budget / timeline once you've reviewed the specs?

3. Architecture proposal — How does the IEC patient data flow integrate with their existing system (Base44 app)?

4. MVP scope decision — We recommend starting with F-05, F-06, F-07, F-08. Does that make sense to you?

Brainstorm — Better Features to Consider

B-01

WhatsApp-First Architecture

In Côte d'Ivoire, WhatsApp = internet. Instead of a native app nobody installs, a WhatsApp Business bot handles reminders, symptom journals, and pre-chemo checklists. Zero friction — IEC sends one link, patient replies in WhatsApp. Direct fit with CMM stack. Could replace the native app entirely for standard patients.

WhatsApp API High impact

B-02

Companion Mode — Family Access

In West Africa, it's often the mother, spouse, or eldest son managing the treatment. A linked "companion" account receives the same reminders and can see the appointment schedule. No competitor does this. Huge cultural fit.

Differentiator Push + SMS

B-03

Offline Mode + SMS Fallback

Unstable connectivity = app fails at the worst moment. Core flows (checklists, symptom logs) must work offline. Auto SMS fallback when patient has no data. Critical for any healthcare app in West Africa — not optional.

Technical req SMS

B-04

Lab Results Reader (AI Photo → Plain French)

Patient takes a photo of their blood test → AI explains in plain language what's out of range and whether to call IEC. Massive anxiety reduction, fewer unnecessary calls to doctors. Could be monetized (premium feature).

Claude Vision V2

B-05

Nutrition Guide — Local Ivorian Foods

During chemo, common local foods can be contraindicated (fermented attiéké, certain fish, palm wine). A guide built around actual Ivorian cuisine — nothing equivalent exists. IEC becomes a medical authority, not just a hospital.

Content play

B-06

AI Pre-Screening Before Each Appointment

24h before each consultation, the AI asks 5 questions (pain, fatigue, side effects). A summary arrives on the doctor's screen before the patient walks in. Doctor saves 10 minutes per visit — IEC can see more patients per day. Direct ROI for the client.

Claude API High ROI

B-07

Transport & Logistics

Many patients travel far for appointments. The app suggests a partner ride-hailing service or reminds them to book Yango in advance. Could be monetized via referral commission. Distinctly African, no cancer app does this.

V2 Yango / VTC API

B-08

CNPS & Insurance Verification

"Is this procedure covered by my CNPS or mutuelle?" — every patient asks this. A simple database + verification form removes the biggest payment friction point and reduces appointment abandonment.

V2 CNPS

B-09

Palliative Care Mode

For advanced cases: daily pain tracking (1–10 scale), quality of life, mood. Auto-feed to the care team. Sensitive but differentiating — no app in Africa does this seriously. Positions IEC as a full-spectrum care provider, not just treatment.

V2 Sensitive

B-10

"Ask an Expert" — Integrated Second Opinion

One-tap button to request a second opinion from an IEC oncologist (or French/Belgian partner). Patient uploads their file + question. Turnaround 48h. Priced at 5,000–15,000 FCFA. New revenue stream for IEC — and a trust anchor for new patients.

V2 Revenue stream

🏥 IEC Healthcare App

MVP — F-05 to F-08

Full — All 10 features